Privacy Policy

Effective Date: July 15, 2026

Welcome to Shiv Shakti Astro. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

Name
Email Address
Mobile Number
Shipping & Billing Address
Order History
Payment Information (processed securely through third-party payment gateways; we do not store your card details)
Device Information (Device Model, Android Version, App Version)
IP Address and Basic Usage Data

2. How We Use Your Information

Your information is used to:

Process and deliver your orders.
Provide customer support.
Manage your account.
Send order confirmations and updates.
Improve app performance and user experience.
Prevent fraud and maintain security.
Comply with applicable legal obligations.

3. Astrology Products

Shiv Shakti Astro offers astrology-related products including but not limited to:

Rudraksha
Mala
Gemstones
Yantras
Puja Items
Religious Accessories
Other Spiritual Products

These products are intended for religious, spiritual, and personal belief purposes only. We do not guarantee any specific spiritual, financial, medical, or life results.

4. Payment Security

Payments are processed through trusted third-party payment providers. We do not store debit card, credit card, or banking information on our servers.

5. Sharing of Information

We do not sell your personal information. Your information may be shared only with:

Delivery partners for shipping orders.
Payment gateways for secure transactions.
Government authorities when required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

7. Data Retention

We retain your information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may:

Access your personal information.
Request correction of incorrect information.
Request deletion of your account (subject to legal requirements).
Contact us regarding any privacy concerns.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Services

Our application may use third-party services such as payment gateways, Firebase Analytics, Firebase Cloud Messaging, and shipping partners. These providers maintain their own privacy policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: